Kinovo Help Centre
How can we help?
Find the right place to start, learn how everyday coordination works, and understand access and account settings.
Browse help by area
Families and care teams
Start a care team and coordinate the everyday work around someone you care about.
Browse topicsProfessionals
Join client workspaces, respond quickly and manage work across care teams.
Browse topicsPrivacy and access
Understand roles, visibility, confidentiality and safe use of Kinovo.
Browse topicsAccounts and troubleshooting
Get help with sign-in, security checks, notifications, installation and common problems.
Browse topicsGetting started
Set up an account, join or create a care team, and understand the first useful steps.
Everyday coordination
Use Kinovo to coordinate actions, information, documents, messages and meetings.
- Creating, assigning and responding to tasks
- Reviewing a response and requesting changes
- Understanding task situations
- Creating and reviewing goals
- Adding Care Protocols
- Uploading and sharing documents
- Writing notes and setting reminders
- Using client-scoped messages
- Calling and responding to team meetings
- Using the professional Action Centre
- Sending a quick invoice
Access, privacy and safety
Understand workspace control, visibility, confidentiality and Kinovo's safety boundaries.
Accounts and troubleshooting
Resolve common account, security, notification, installation and browser questions.
Can’t find the answer?
Contact Kinovo support for account, setup or product help.