FOR THE PROFESSIONALS SUPPORTING PARTICIPANTS

Your client work, connected to the care team.

Kinovo helps NDIS support coordinators, allied health professionals and support workers collaborate with participants and families. Find relevant requests, information and next steps across the care teams you have joined.

Create account See your professional view

Already invited? Use your invitation to join the right care team.

Kinovo’s professional work view showing relevant requests across fictional client care teams — Relevant work across the care teams you have joined. Illustrative product view. Fictional information.

A useful starting point for the way you support people.

Support coordinationKeep requests, responses and agreed next steps connected. See what needs follow-up and where the right person can help.Allied healthFind relevant participant goals and requests, share reports or recommendations and keep the team connected to your contribution.NursingFind nursing-related requests, contribute relevant guidance and keep linked protocols and follow-up together.Support workers and carersFind current support information, share useful observations and prepare a handover for the next person.Finance and administrationKeep permitted invoice and service-document requests, supplied files and clarification questions together.

Kinovo

My work

Support coordination

Keep the next step clear

Alex’s priority · Return to a favourite community activity

Needs you

2 examples

Alex
Review the equipment report response
A document and update from the OT are ready for your review.
Response received
Jordan
Confirm the next agreed action
Open the request and its linked goal before following up.
Needs your response

Waiting

Alex · Supplier quote · Waiting on the named owner

Illustrative professional view. All people and work shown are fictional.

Your professional view helps organise your work. Access to each care team’s information is managed separately.

From a request to a useful response.

01
Understand what is needed.
Open the request and the relevant participant context available to you.
02
Contribute your part.
Share the document, answer the question or explain what is still needed.
03
Keep the next step clear.
The response can be reviewed, and the team can see the next agreed action.

Make the next response easier with the free support-coordinator follow-up guide and task tracker or the allied-health report request templates.

Illustrative Kinovo request for Alex’s art-group recommendations, with a named owner and a response ready for review — See the request and keep the contribution with the shared work. Illustrative product view. Fictional information.

Kivo for professionals · Optional AI helper

Get up to speed. Keep the next step clear.

Ask Kivo to bring together relevant tasks, goals and upcoming dates in a client’s care team. Check the source records, see what is waiting and prepare a task draft when your role allows. You review and save the next step.

Kivo works within your existing care-team permissions.

See how Kivo works

Kivo

Alex’s care team · Private conversation

What needs my attention in Alex’s care team?

Kivo · Example answer

The equipment report response is ready for your review. Your supplier quote task is still marked Waiting.

View 2 source records

Equipment report · Response
Reviewer: Morgan · Ready for review
Supplier quote · Task
Owner: Morgan · Waiting

Illustrative answer. Fictional information. Check the linked records.

Stay connected to the people around your client.

Check relevant appointments, participate in care-team discussions, meet by video and contribute to shared reporting where your permissions allow.

Kinovo shared Calendar showing fictional care-team appointments and relevant dates — Keep relevant dates and preparation within reach. Illustrative product view. Fictional information.

A Kinovo video meeting with the care team and its agenda available alongside the call — Meet with the care team and keep agreed next steps connected. Illustrative product view. Fictional information.

Share the contribution the care team needs.

Kinovo gives participants, families and professionals a place to coordinate shared work. Keep formal clinical, accounting and organisational records in the systems your work requires, and contribute the relevant update, document or next step to the care team.

Read about access and privacy

Comparing tools for your work? Read our support coordination software comparison or explore allied health collaboration across providers.

Explore how NDIS care coordination software supports shared follow-up alongside the systems you already use. For planned leave, use the support-coordinator leave and handover guide.

Questions professionals ask

Can I create an account before receiving an invitation?

Yes. You can create your professional account first, then join a care team through an invitation or approved access request.

Can I work across several care teams?

Your professional account can bring relevant work from the care teams you have joined into one view. Pricing explains current access and future arrangements.

Can I help establish a workspace?

Yes, with the appropriate participant or family permission. A professional can also be Team leader for a particular workspace.

Does Kivo give me access to more client information?

No. Your care-team membership, role and permissions still determine what you can access. Kivo can help with information already available to you; it does not grant additional access.

Does choosing my profession give me access to client information?

No. Your profession shapes your starting view. Membership and permissions determine access to each care team.

View pricing

Watch the professional walkthrough and read the transcript

Start with one care team and one useful contribution.

Create your professional account, then join or help establish a workspace when the participant is ready.

Create account