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For NDIS families, participants and trusted supporters

Keep your care team on the same page.

Kinovo is a private online workspace for you, your family and invited professionals. Keep goals, tasks, updates and important information together, so your team can see what is happening and contribute their part. You or someone you authorise manages who joins.

See how it works in under 2 minutes. No account needed to watch. Current access is free for a limited time, with no payment card required.

Already invited? Open your invitation and use the email address it was sent to, or sign in to check your invitations.

Claire · Team leader workspace
Kinovo's family care-team dashboard showing a chronological feed of fictional family, professional and system updates
Claire is the Team leader—the person trusted to manage access and follow the shared care-team feed.

A practical example · fictional care team

An equipment report. A team sharing the work.

You are working towards equipment that supports your daily life. Your family, coordinator and OT can each contribute to the same goal in Kinovo.

  1. Support coordinator

    Ask for the report.

    Add a request linked to the equipment goal. Assign it to the OT, with the context and a needed-by date.

  2. Occupational therapist

    Contribute in the same place.

    Open the request, add the relevant report and a short response, or explain what is still needed.

  3. Family and invited team

    See what happens next.

    The Team leader reviews the response. Permitted team members can see progress and the next action without a separate briefing.

You or someone you authorise can be the Team leader who manages access. Your own login is optional when a Team leader manages your workspace profile. You do not have to collect and maintain everything alone.

A Team leader's view

See how the care team stays aligned without one person carrying every follow-up.

This short walkthrough follows a populated fictional care team through shared updates, Goals, Tasks and current Care Protocols.

Open the walkthrough and transcript

Share the coordination

You should not have to carry the whole picture.

A family may know most of the context, but should not have to copy every update between people. Kinovo gives the invited care team a clear place to see and contribute what is relevant to them.

When a new therapist starts, someone has to reconstruct the last six months. That someone is usually a parent or a sister. The team is not careless. The picture has nowhere to sit. That is the gap this page is for.

Share current context.

Keep the participant's priorities and practical support information where invited people can find the current version.

Make ownership and waiting visible.

Show who owns the next step, what is due and what cannot move until someone responds.

Let each person contribute their part.

Family members and professionals can add the concise updates, responses and documents relevant to them.

Callum · Founder of Kinovo

The family can stay in control without maintaining everything alone.

Kinovo grew from my family's experience coordinating support around my sister, who has cerebral palsy. Too much of the current picture lived in the person who happened to be checking their phone. Her wider team brought genuine care and expertise; the problem was that the shared picture could still sit across messages, emails, documents and different systems.

That shaped a core Kinovo principle: participant-controlled should not mean family-maintained. The participant and family choose the direction and access, while invited people contribute their part.

Read the complete story behind Kinovo

After account creation

Start small. The useful next step is clear.

You do not need to build the whole workspace before Kinovo becomes useful, and the person receiving support does not have to maintain it alone.

01

Choose how you want to begin.

Confirm your email, choose a personal starting point, then create a care team, join through an invitation or explore before doing either.

02

Add one current priority.

Start with the action, document or practical information the care team needs now—not a large setup exercise.

03

Invite people to contribute.

Ask the people best placed to help to add a document, respond to a request or update the work they own.

Prefer to plan the first step before creating an account? Use the free 20-minute care-team setup checklist.

Preparing for an upcoming review or reassessment? Use the free NDIS plan review checklist and reassessment evidence tracker.

Received an approved plan? Use the practical next-steps checklist. Keep therapy enquiries clear with the referral and waitlist tracker.

Access and account options

The workspace can centre the participant without making them manage the software.

The participant, family or authorised nominee chooses the direction. Kinovo then lets the right people contribute without giving everyone the same access.

Keep the person’s view and missing answers clear with the supported decision-preparation note.

  • Team leader means the person trusted to manage access and shared oversight.
  • The person receiving support does not have to enter or maintain everything.
  • Their workspace profile can be managed without an email address or Kinovo login.
  • Their own Kinovo account can be connected later if that becomes appropriate.
  • Invited professionals can add documents, responses and updates relevant to their work.

Optional feature

Put approved Care Protocols within reach.

If useful in a home or support setting, the Team leader can print a QR poster that directs authorised people to sign in and open approved current guidance. The code contains no care information and does not grant access by itself.

Read the detailed QR guide

Questions families ask

Clear answers before you begin.

Add one useful priority and choose who joins the private workspace.

Access remains deliberate for each separate care-team workspace.

Who controls the workspace?

You do. Or the person you trust to hold the keys. Each workspace has a Team leader—the person trusted to manage access and shared oversight. The participant, family or authorised nominee controls the direction and decides who is invited.

Does the participant need an email or login?

No. A family member or authorised Team leader can create a managed workspace profile for the person receiving support without an email address or Kinovo login. Their own account can be connected later if that becomes appropriate.

Does the family have to enter and maintain everything?

No. Begin with one current priority. Invited team members can add the documents, responses and updates relevant to their part, so the person receiving support or their family does not have to maintain everything.

Can professionals contribute?

Yes. Invited professionals can see role-appropriate information, add relevant documents, respond to assigned requests and update the work they own.

How long is full MVP access free?

For a limited time, with no payment card required. Family access is intended to stay free, while broader professional plans will be introduced later with notice before anything changes.

What should Kinovo not be used for?

Kinovo is not a clinical record, provider operating system, medication-management tool or emergency-monitoring service. Keep formal records in their appropriate systems and use the person's established professional and emergency channels for urgent health or safety matters.

Start with one current priority.

Invite the first person who can contribute their part.

Want a quick start? Get the free Starter Pack or get free setup help while available.