KinovoPricing
Ongoing Free accounts, optional upgrades for each care team, and plans for professional and company work.
Choose your account type
Save 16.7% with annual billing
All prices are AUD customer totals. Annual subscriptions are paid upfront for the full year. No unavoidable surcharge.
Review your plan and scope before choosing a trial or accepting recurring payments.
An account is yours. A Plus subscription belongs to one named care team and is shared within each member’s permissions.
$0
No card required
Ongoing core coordination for participants, families and trusted supporters.
Kivo AI and credits are not included. Add Care Team Plus for shared Kivo, Care Log and new Reports.
$29/month
Per care team · billed monthly
One subscription per care team, with no per-person Plus charge.
One named account for your independently managed client care teams. A Plus team still uses a client place. Approved company-covered work is separate.
$0
No card required
One selected client for full personal management.
No personal Kivo credits, advanced professional AI workflows or new Report creation. Care Team Plus benefits belong to each upgraded team.
$39/month
Per professional · billed monthly
Up to 10 selected independently managed clients.
Coming soon on paid Professional plans
Advanced Kivo workflows: work briefs, follow-up drafts and guided report preparation. Planned for paid Professional accounts; not available yet.
$79/month
Per professional · billed monthly
Up to 25 selected independently managed clients.
Coming soon on paid Professional plans
Advanced Kivo workflows: work briefs, follow-up drafts and guided report preparation. Planned for paid Professional accounts; not available yet.
Free while we welcome testers and learn from your feedback. Each person keeps their own login and participant-approved access. Paid company plans will be considered later.
$0
No card required
Free during testing, with no paid team or staff limits.
Have feedback on Provider Hub, or need to manage more than 25 independent clients? Contact Kinovo to discuss your needs. No automatic upgrade or overage charge applies.
Buying a plan never grants care-team access. Your Team leader approves people and their permissions; the payer separately accepts the subscription.
Free care teams do not include Kivo AI or credits. Care Team Plus includes 200 shared Kivo credits per team each month. Professional 10 includes 200 personal credits per month and Professional 25 includes 400; Professional Free has no personal allowance or advanced professional AI workflows. Team approval, your consent and existing record permissions still apply. Longer requests use more credits. Extra credits require a separate purchase; free how-to help and ordinary Kinovo coordination do not use credits.
Personal accounts keep core goals, tasks, documents, Care Protocols, messages and basic coordination. Professional Free includes one selected independently managed client. Shared Calendar and support shifts are also free. Kivo AI and credits are paid-plan benefits; ordinary how-to help stays free. Free accounts are ongoing plans, separate from a timed premium trial.
Professional 10 and Professional 25 add a larger managed-client allowance, authorised Report creation, Kivo AI summaries and reviewed drafts, and personal monthly Kivo credits. Advanced Kivo work briefs, follow-up drafts and guided report preparation are planned for paid Professional accounts and are not available yet. Personal Professional benefits are separate from each care team’s Plus subscription and never grant record access.
Free plans and eligible no-card trials do not require a card. A paid subscription starts only after its payer explicitly chooses a plan and accepts recurring payments through Stripe.
One Plus subscription belongs to one care team and includes Care Log, handovers, creating new Reports and 200 shared Kivo credits each month for authorised members. Manual shared Calendar events and support shifts stay free. Kivo requires team approval and each user’s consent. It does not change care permissions or buy an individual Professional allowance.
A Professional plan covers one person's independently managed clients. Provider Hub is free while companies test it and share feedback, with no paid team or staff limits. Approved company work stays separate from independent work. Company coverage does not grant participant access or Care Team Plus. Paid company plans will be considered later.
Eligible Professional accounts can explicitly start a one-time 45-day no-card trial, giving clients and care teams time to join and work together. It includes management of up to 25 client care teams and one 200-credit personal Kivo allocation for the full trial. Authorised Team leaders can separately start a 30-day Care Team Plus trial. Joining or visiting a page does not start a trial. Without an explicit subscription choice, there is no automatic charge. Provider Hub testing is free and has no trial countdown.
Cancellation normally takes effect at the verified paid-period end. Core coordination and retained permitted records remain available. Professional managed-client limits still apply to client details and downloads. Existing MVP users receive the agreed transition notice before new restrictions.
Plans and billing brings together Professional subscriptions and optional care-team upgrades. The payer can manage supported plan changes, cancellation, payment details and invoices when billing is enabled. Provider Hub testing needs no subscription.