Choosing what to use Kinovo for

Choose the right place for the information

• A task: “Please upload the updated report by Friday.”
• A goal: “Build confidence using local transport.”
• A Care Protocol: agreed practical instructions people need while providing support.
• A document: a current report, quote or agreement shared with the people who need it.
• A message: a question, update or discussion for the care team.
• A meeting: a planned discussion with named attendees and joining details.
• A private note: something only you need to remember.
• An invoice task: a request or follow-up about an invoice handled through your usual payment process.

Keep formal records in the appropriate system

Kinovo is not a medical or clinical record, accounting platform, payroll or rostering system. It does not replace a provider’s formal records or incident-reporting process.

Share the relevant update or document the care team needs, while keeping the original records required by your professional or business processes.

The right people still make the decisions

Kinovo does not provide medical, clinical, legal, financial, NDIS or safeguarding advice. It helps people organise information and next steps.

A completed task, reported payment or read acknowledgement is a record of an action in Kinovo. It is not independent verification or professional approval of the underlying care or decision.

Add only what the team needs

• Share concise current information rather than copying an entire provider record by default.
• Choose the narrowest useful visibility for sensitive files and guidance.
• Do not add passwords, payment-card details or unrelated personal information.
• Do not upload information unless you are authorised to share it with the intended people.
• Review and remove access when somebody’s involvement changes.

Keep urgent and emergency work outside Kinovo