What Kinovo is and who it is for

Keep the team working from the same information

A care-team workspace is the shared area for one person’s support. It brings together the useful information that can otherwise get lost across calls, texts, emails and files.

• Goals explain what the person and team are working towards.
• Tasks give a specific action to a named person, with a response and review when needed.
• Care Protocols explain how to support the person in day-to-day situations.
• Documents keep relevant files together, with a choice of who can see them.
• Messages and meetings help the team discuss decisions and next steps.
• Private notes and reminders help you organise your own follow-up. They are not shared with the team.

Who Kinovo is for

Kinovo is designed for a person who receives support and the trusted people involved in coordinating that support. A workspace can be created for yourself or for somebody else.

• People who want a clearer view of their own care team.
• Family members and trusted supporters who need to reduce chasing and repeated explanations.
• Team leaders who coordinate access, shared context and follow-up.
• Support coordinators, therapists, plan managers, support workers and other invited professionals who need relevant client context and clear actions.

You do not have to maintain everything yourself

The workspace is organised around the participant: the person receiving support. The participant, family or authorised Team leader decides who joins and what access they have.

Other members contribute the information and work they are responsible for. For example, a Team leader can ask a therapist to upload their report instead of collecting and uploading it on their behalf.

Choose the account view that fits how you use Kinovo

• Personal use gives you a view of the care team you have selected. It suits participants, family members and trusted supporters.
• Professional use brings your work across client care teams together. Each client still has a separate workspace.
• Team leader is a role within a care team. It gives you responsibility for that team’s access and shared coordination.
• Your role and permissions determine what you can do in each care team. Creating an account does not give you access to other people’s teams.

Keep your existing care and professional processes

Use Kinovo to share the relevant update, document or next action. Keep clinical records, payment processing, rostering and other formal records in the appropriate provider or professional systems.

Start with one useful piece of work

1. 1

   Join or create the care team

   If the team already exists, join it rather than creating another workspace for the same purpose.

2. 2

   Choose a current priority

   For example, getting an updated equipment quote.

3. 3

   Ask the right person

   Create a task saying which quote is needed and when. Ask the Team leader to help if you cannot create tasks.

4. 4

   Respond and review

   The assigned person adds their response. The requester reviews it and either completes the task or asks for a specific change.