Moving house with NDIS supports workbook
A before, during and after checklist, provider handover message and open-gap tracker to help people confirm support arrangements around a move.
Prepared 22 September 2026.
Full guide and official source links: https://www.kinovo.com.au/resources/moving-house-ndis-supports-checklist

Before, during and after the move
Write the agreed contact or arrangement beside each prompt. A referral, enquiry or waitlist entry does not confirm that support is available.

Participant / target move date / date this sheet was checked: ___
BEFORE - What matters to the participant about the move: ___
BEFORE - NDIA details and support changes: who will contact / when: ___
BEFORE - Current services: continue / change / finish / unclear: ___
BEFORE - Last old service and first new service confirmed with: ___
BEFORE - Notice, agreements and payment questions checked with: ___
BEFORE - Equipment transport, setup and supplier advice arranged by: ___
BEFORE - Current information to share / recipient / agreement: ___
DURING - Named support contact and agreed arrival arrangements: ___
DURING - Essential information and items kept accessible by: ___
DURING - If a booking or delivery falls through, contact and plan: ___
AFTER - First appointment / delivery / support checked by: ___
AFTER - Changed needs, document updates and access reviewed by: ___
OPEN GAPS - Unconfirmed arrangement / accepted owner / check-in: ___


Confirm a provider handover
Send through the agreed channel to the specific provider. Ask for confirmation of dates and responsibilities instead of treating this message as an accepted booking.

Subject: Confirm support arrangements around [participant]'s move
Hi [name or service],
With [participant]'s agreement, we are planning a move on [date / provisional date].
For your service, we need to confirm [continue / finish / start / change].
The proposed last or first appointment is [date, time and location].
Could you confirm availability and any notice or agreement requirements?
The relevant current information is [document, date and purpose].
Please confirm the appropriate recipient and sharing method before it is sent.
The unresolved question is [one specific gap].
[Name] has agreed to follow this up on [date].
If the arrangement changes, please contact [agreed contact and channel].
Please reply with what is confirmed and what still needs a decision.
Thank you, [name and role]


Make an unconfirmed arrangement visible
One card per gap. Keep essential-support concerns with the relevant provider or professional; a worksheet or app notification is not an urgent response service.

Support, equipment or appointment affected: ___
What the participant needs to be able to do: ___
Last confirmed arrangement / date / who confirmed it: ___
First proposed new arrangement / date: ___
Status: enquiry / waiting / offered / accepted / confirmed
Period or question still unresolved: ___
Practical effect if this remains unresolved: ___
Provider or professional to discuss the gap with: ___
Person who has accepted the follow-up: ___
Needed-by date and next check-in: ___
Alternative discussed / who must confirm suitability: ___
Costs, funding or permission still to clarify: ___
Confirmed arrangement and evidence of acceptance: ___
Who has received the update / next review date: ___


Optional coordination tool. Not an NDIA form, clinical instruction or funding approval.
Store completed copies appropriately and share only with the people who need them.